IT SUPPORT (AMC)

ROUND THE CLOCK

Running a business can be tough enough without the added worry of IT issues. So for complete peace of mind, an Annual Maintenance Contract (AMC) gives you 27x7 IT support, leaving you to concentrate on what you do best.

Our aim is to ensure that your IT systems run smooth so your team can perform their duties efficiently. For a fixed monthly cost, we will maintain your IT systems on a pro-active basis in order to minimize unplanned downtimes. And if something still breaks you can rest assured of our 4 hour service level agreement (SLA) and qualified engineers to fix it in no time.

An AMC provides:

• No hidden costs!
• A fixed monthly fee for your complete IT support
• Ongoing strategic IT consulting
• Comprehensive support
• Dedicated Account Manager
• A responsive & dedicated Engineer
• Unlimited remote help desk support
• Unlimited On-site support with fast issue resolution
• Round the clock IT support with response time of less than 3 hours